Privacy Policy
Last Updated on July 5, 2024
Introduction
Gofolio respects your privacy and is dedicated to protecting your personal information. We are committed to upholding the highest standards of security, privacy, and compliance for customer data. To ensure we remain in line with regulatory developments and industry standards, we regularly update our Privacy and Data Processing Policies, maintaining compliance with the EU General Data Protection Regulation (GDPR) and other applicable privacy laws. We reserve the right to modify this Privacy Policy at any time.
At Gofolio, we understand the importance of transparency and accountability in handling your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our platform. Our goal is to provide you with a clear understanding of our practices and your rights regarding your personal information.
Data collection
We collect various categories of personal information to enhance your experience with our services:
Identity Data: Includes your first and last name.
Contact Data: Includes your home address, work address, email address, and telephone number.
Marketing and Communications Data: Includes your preferences for receiving marketing from us, as well as your communication preferences.
Usage Data: Information about how you use our site and interact with us, including what you submit to us, often grouped into segments (e.g., demographic info).
Technical Data: Details about your device, such as operating system type and version, browser type, screen resolution, IP address, previous website visited, general location (city, state, or geographic area), and information about your site usage (pages viewed, time spent on pages, navigation paths, activity on pages, access times, and duration). This data is collected using cookies and similar technologies.
Candidate Data: Information submitted in job applications, including professional credentials, educational and work history, and other resume or CV details.
Other Data: Any additional information provided through our site.
We are committed to collecting only the information necessary to provide our services effectively. All collected data is handled with the utmost care and in accordance with our strict privacy and security standards.
Data Collection Methods
We collect personal information through various methods to ensure we provide the best possible service. This data collection is essential for the proper functioning of our platform and to provide you with a seamless and personalized experience. Primarily, we gather data that you choose to disclose when using our platform, such as when you submit documents, fill out forms, or provide personal details. Additionally, we utilize cookies and similar technologies to automatically collect technical data about your device and usage patterns. This includes information such as your IP address, browser type, operating system, and browsing behavior on our site. Furthermore, we may collect data through your interactions with our customer support.
Purpose of data collection
Gofolio collects your personal data for several essential purposes:
Enhance your experience on our platform, ensuring smooth navigation and personalized interactions tailored to your preferences.
Communicate effectively with you, providing updates and relevant promotional information about our products and services, as well as information about third parties that may interest you, with your explicit consent.
Perform statistical analysis to improve our services continuously.
Fulfill legal obligations and manage internal records efficiently.
Implement stringent security measures to prevent fraud and maintain the safety and integrity of our platforms in accordance with our terms of use.
Every data processing activity is conducted with the sole purpose of enhancing our platform's functionality, promptly addressing your requests, managing communications effectively, facilitating job application processes, and ensuring compliance with legal obligations.
Data Access and Control
Only authorized personnel employed by Gofolio can view the encrypted form of your data, and they are bound by strict confidentiality agreements (NDAs). No external parties have access to your data. Your data cannot be exported by us unless explicitly authorized by you. You retain full control over who can access and use your data; only individuals designated by you have permission to utilize the information you provide. Gofolio is committed to maintaining the utmost confidentiality and security of your information, ensuring that all access is closely monitored and strictly regulated.
Data Retention
We will retain your data for as long as it is necessary to fulfill the purposes for which it was collected, specifically for managing renewable energy certificates. We do not retain data that is no longer required for these purposes. Your data will not be used for any other purposes unless you provide consent and will never be sold. You have the right to access your data at any time and request a copy of all information linked to you, which will be provided within 30 days. You also have the right to request modifications, corrections, or deletion of your data if desired. If you choose to delete your account, all associated data will be securely deleted within 2 months unless retention is required for legal or compliance reasons.
Data Protection and Security
At Gofolio, we prioritize the highest standards of security to safeguard your data. All data is encrypted to ensure confidentiality and integrity throughout its storage and transmission. We closely monitor every activity, including logging and logout events, to track and audit access to your data. Our data storage infrastructure is hosted on a secure cloud platform known for its robust security measures. We employ advanced technologies and practices to fortify our data security, leveraging firewalls, intrusion detection systems, and regular security audits. Despite our rigorous efforts, it is important to note that no system can guarantee 100% security due to inherent vulnerabilities. Therefore, we encourage you to take an active role in securing your data by using strong, unique passwords, enabling two-factor authentication, and exercising caution in sharing your credentials. By working together, we can enhance the protection of your information and uphold our commitment to your privacy.
Your Data Rights
Gofolio aims to ensure you are fully aware of your data protection rights. Every user is entitled to the following:
Access: Request details of how we process your personal data and access the personal information we hold about you.
Correction: Request that we update or correct any inaccuracies in your personal information.
Deletion: Request the deletion of your personal information.
Restriction: Request restrictions on the processing of your personal information.
Objection: Object to our reliance on our legitimate interests as the basis for processing your personal information.
Opt-out: Opt-out of receiving direct marketing communications while still receiving service-related and other non-marketing communications.
Withdraw consent: If we rely on your consent for processing your personal data, you have the right to withdraw it. Please note that withdrawing consent may impact certain functionalities of Gofolio, and we will inform you of any consequences at the time of withdrawal.
These rights empower you to control how your personal information is managed and ensure its accuracy. If you wish to exercise any of these rights, please contact us using the information provided in the "Contact us" section of this Privacy Policy, down below.
Contact us
For any inquiries, questions, or requests regarding this Privacy Policy or your personal data, please contact us at contact@gofolio.eu. We are committed to assisting you in securing your data and understanding how it is processed. Your privacy and data protection are important to us, and we strive to address any concerns you may have promptly and effectively.